Susan Frew on Using AI to Grow, Compete & Future-Proof Your Business In the Harbor | Episode 30 featuring Susan Frew What does it actually take to use AI without losing what makes your business human? Susan Frew, Google AI Certified keynote speaker, former Fortune 20 international VP, and INC 5000 CEO, breaks down how to implement AI in ways that actually work for small and mid-size businesses, not just Silicon Valley giants. Susan has scaled multimillion-dollar companies, trained thousands of leaders in practical AI adoption, and helped organizations uncover hundreds of thousands in hidden savings through AI-driven strategies. Her approach is hands-on, no-nonsense, and built for real teams doing real work. In this episode we cover: → Why AI won't take your job, but someone using AI might → The Pilot → Measure → Scale framework for rolling out AI without the chaos → How Susan helped one company save $133K on overtime and another eliminate $300K in late fees using custom GPTs → Mapping your Business DNA: History, Habits, Tech Stack, and People → Where to start with AI if you're overwhelmed or skeptical → The ethics and guardrails every business needs before going all-in Whether you're a business owner, operator, or just trying to figure out where AI fits without replacing your people, this one's a must-listen.

How a $20 Billion RIA Thinks About Fees, Taxes & Real Risk | Jordan Kienzle, Baker Street In the Harbor | Episode 29 featuring Jordan Kienzle What does it actually take to grow a $20 billion independent RIA? Jordan Kienzle, Partner and Chair of the Investment Committee at Baker Street Advisors, pulls back the curtain on how fiduciary wealth management really works — and why most investors are quietly losing money to fees and taxes they don't even know they're paying. Jordan managed hundreds of millions for retirees at U.S. Bank during the 2008 financial crisis at age 22. That formative experience shaped everything: his view of risk, client psychology, and what alignment really means in wealth management. In this episode we cover: → Why Baker Street grew from $6B to $20B in a decade → The "two silent killers" eating your portfolio: fees and taxes → How to think about alternatives without getting burned → Managing concentrated stock positions for ultra-high-net-worth clients → Why secondary strategies are outperforming right now → The biggest market misconception investors have today Whether you're an advisor, investor, or just trying to understand how the best RIAs think — this one's worth your full attention.

Scientist-turned-brewer Daniel Gadala-Maria explains the science of yeast, Czech lagers, and why consistency beats creativity in craft beer.

Alexander Blume has been in Bitcoin since 2012. Co-founder and CEO of Two Prime, Alex joins Jason Johns and Sean to break down how investors are approaching crypto.

Markets, Media, and Cutting Through the Noise with Spencer Jakab of the Wall Street Journal In the Harbor | Episode 26 featuring Spencer Jakab, In this episode of In the Harbor, Jason Johns sits down with Spencer Jakab — the sharp, witty voice behind The Wall Street Journal's must-read Markets A.M. newsletter and one of the most respected names in financial journalism. Spencer's career spans elite financial journalism and institutional investing. He has led Heard on the Street, written for the Financial Times, worked as a top-rated equity analyst at Credit Suisse, and authored two acclaimed investing books: Heads I Win, Tails I Win and The Revolution That Wasn't: GameStop, Reddit, and the Fleecing of Small Investors. In short, he has seen markets from just about every angle — and this conversation reflects that depth. We discuss what professional investors are missing right now, how headlines distort real market opportunities, and the lessons to be drawn from meme stocks, market manias, and retail speculation. Spencer also shares why great investing often means avoiding the crowd — and how he builds one of the most-read daily market briefings in finance each morning.  If you're interested in markets, media, psychology, and what really matters for investors in today's noise-filled environment, this one is well worth your time. Like, follow, and subscribe to In the Harbor wherever you get your podcasts.

In the Harbor Podcast 5 - Charlie Schaefer

Making Sense of the Polycrisis: What Markets Are Actually Telling You In the Harbor | Episode 24 featuring Rich Consul of Bankers Edge The headlines are loud right now: geopolitical tension, private credit concerns, energy market volatility, rising interest rates, gold and silver surging. And yet, markets are holding up. So what's really going on? In Episode 24 of In the Harbor, we sit back down with repeat guest Rich Consul of Bankers Edge to unpack what he calls the " Polycrisis " — a macro environment where multiple major forces are colliding at the same time. Rich shares his framework for cutting through the noise, including his weekly practice, " Rich's Weekend Five ," where he translates the week's most important headlines into what actually matters across five key markets: the dollar, energy, stocks, yields, and gold. In this conversation, Rich breaks down why today's environment is simultaneously risk-off and inflationary, why traditional market relationships may be breaking down, and what the consumer balance sheet tells us about liquidity. We also dig into the rotation from large caps into small and mid caps, what's real vs. overblown in the private credit conversation, and why energy may be the single most important variable to watch right now. 

In this episode of In the Harbor, we sit down with Brent Centlivre, senior leader at Lindblad Expeditions. He is a pioneer in expedition travel known for immersive, science-driven voyages to some of the most remote and extraordinary places on earth. Lindblad partners with National Geographic to deliver exploration experiences that blend adventure, conservation, photography, and education — from Antarctica and the Galápagos to Alaska and the Arctic. Brent brings deep expertise in the business of experiential travel — from understanding evolving consumer demand to navigating capital intensity, fleet management, and global operations in a highly specialized segment of the travel industry. His perspective sits at the intersection of adventure, hospitality, logistics, and long-term brand building. He joins In The Harbor to discuss trends in expedition travel, what today’s affluent traveler is really seeking, and how Lindblad continues to differentiate in an increasingly crowded luxury landscape.

In this episode of In the Harbor, we sit down with Lacey Shrum, attorney, former CCO, and founder of Smart Kx. Every RIA. Hi, I’m Lacey Shrum — attorney, former CCO, and founder of Smart Kx. Every RIA I worked with was stressed about fee billing. Calculating and collecting fees is hard enough, documenting and analyzing them adds another layer of complexity. I built Smart Kx to fix that. Most RIAs don’t actually know their revenue numbers or how to change them. Smart Kx helps you take control: report on revenue, analyze your fees, and confidently execute changes. It’s automated, compliant, and built from real user feedback. Besides being the expert on RIA fees... I like to talk about geopolitics, monetary policy and history; I've testified as an expert witness in cryptocurrencies x2. Follow me for fee discussions, dry humor and the occasional parenting hack. If your billing processes are manual, inconsistent, or expensive to maintain… we can help. Our goal is to make sure firms know their revenue, charge what they’re worth, and do it in a way that scales.